Digital Banking (coming May 13)

Apple App users will need to update your Greylock app. Android users will need to download the new Greylock app. You will login with your same username and password.

No. Please see the timeline of the conversion:

May 9: Bill Pay and External Transfers will be unavailable until May 13. Any new scheduled transfers during this time will not be transferred to the new system.

May 12: At 4:00pm our current Online Banking and Mobile Banking App will be unavailable.

May 13: New Greylock Digital Banking will be live at 10:00am. Apple users will need to update their app. Android users will need to download the new app.

No. Please see the timeline of the conversion:

May 9: Bill Pay and External Transfers will be unavailable until May 13. Any new scheduled transfers during this time will not be transferred to the new system.

May 12: At 4:00pm our current Online Banking and Mobile Banking App will be unavailable.

May 13: New Greylock Digital Banking will be live at 10:00am. Apple users will need to update their app. Android users will need to download the new app.

On desktop: Login as normal! Your username and password will be the same. Once you login, you’ll be prompted to change your password.

On mobile: New Greylock Digital Banking will be live at 10:00am. Apple users will need to update their app. Android users will need to download the new app. You’ll login with your same username and password.

Once you are logged in, please ensure you can view your accounts and confirm any of the following:

• Scheduled account transfers.
• Scheduled Bill Pay Payments.

Yes, your username (previously referred to as User ID) will remain the same.

Yes, your password will remain the same. Once you log in to the new Digital Banking, you will be asked to change your password.

Yes, all your accounts and account history will transfer to the updated system.

Yes! All your account information will remain the same. Your checks and debit cards will continue to work like normal.

Your profile will automatically be upgraded to the new Digital Banking experience. This upgrade will happen automatically, seamlessly, as always, at no cost to you.

At your first login, you will be prompted to accept the updated terms and conditions and change your password.

For mobile: Apple App users will need to update your Greylock app. Android users will need to download the new Greylock app. You will login with your same username and password.

On desktop: You will continue using the same login button located on www.greylock.org with your same username and password.

On mobile: Apple App users will need to update your Greylock app. Android users will need to download the new Greylock app. You will login with your same username and password.

You will be prompted to change your password and to accept the updated terms and conditions.

No, your existing account nicknames will not be viewable in the refreshed system.

Yes, if you are enrolled in eDocuments, you will continue receiving electronic statements for your accounts.

On desktop: click the eDocuments link in the main menu.
On mobile: click “More” and then “eDocuments”.

Yes! Your payees and scheduled payments will remain the same.

No, your account alerts that you have set up will not migrate over.