Greylock Financial Coaching
On-staff Certified Credit Union Financial Counselors can offer financial coaching at our various Greylock locations or at your place of employment.
Greylock’s commitment to financial equity and access goes beyond our array of affordable products. As a member, you have access to our team of coaches who can provide reliable financial advice at no cost to you. Their wide-ranging services can include assistance with budgeting to navigating financial hardships.
Coaching is open to the public - Greylock Membership not required!
Gloria Escobar, CCUFC
Sr. Community Relations & Latinx Financial Wellness Coach
(413) 344-1026
Gloria Escobar is Greylock’s Financial Wellness Latinx Outreach Coach. In this role, and
as an IRS ITIN Agent, she utilizes her financial coaching skills to also assist members in
obtaining ITIN loans and strengthen Greylock’s relationships within the growing Latinx
community and its commitment to its designation as a Juntos Avanzamos (Together We
Advance) credit union.
Gloria is an active volunteer throughout the region and a steadfast advocate for equity and
inclusion for Berkshire County’s immigrant community. She earned her CCUFC in 2017
and is currently enrolled in Business Management at Berkshire Community College and
has earned an accounting certificate from Mildred Elley and an administrative business
degree in her home country of Colombia.
Stephanie Martin, CCUFC
Financial Wellness Coach
(413) 344-1026
Stephanie Martin joined Greylock as a contact center representative in 2012. She excelled
in helping members identify solutions and proved to be an adept problem solver. She
earned her CCUFC certification in 2016 and has been coaching full-time since 2018.
Stephanie has always been heavily involved in the community and currently serves on
the boards of Camp Howe, Berkshire Community Action Council, and Youth Center, Inc.
Stephanie and her husband have three children.
Mame Opoku, CCUFC
Black/African American Outreach Coach
(413) 344-1026
Mame Opoku joined Greylock in April 2020 as an Assistant Teller Supervisor Float. She quickly went to work earning her Certified Credit Union Financial Counselor status and was promoted twice, most recently to the Community Development department in the newly created role of Black/African American Outreach Coach. Mame graduated from University of Cape Coast in Ghana in 2003 with a Bachelor’s degree in mathematics and computer science. She is also certified as an SAP HANA 2.0 application consultant. Mame lives with her family in Pittsfield.
Jeff Lowenstein, CCUFC
Financial Wellness Coach
(413) 344-1026
Jeff Lowenstein joined Greylock in February 2023 as a Financial Wellness Coach and quickly earned his CCUFC designation. They are a fluent Spanish speaker and have been a longtime advocate and organizer with Berkshire County’s immigrant population. He also has deep experience in anti-poverty and racial justice work and is passionate about helping traditionally underbanked populations improve their financial access and build wealth. They currently serve on the boards of BRIDGE and Child Care of the Berkshires. Jeff lives in Pittsfield with his fiancée.