With summer vacations in full swing, it’s all about rest and relaxation. Here are some tips to keep your mind at ease when you’re traveling away from home.
According to Andrew Doyle, Greylock’s credit and debit card representative, the first thing that individuals who plan to travel out of the area should do is to inform debit and credit card companies of their upcoming plans.
“If these companies see purchases outside your normal shopping area or routines, they may suspect these are fraudulent. Calling or using one of the apps to report your trip is a quick and easy way to avoid some frustration.”
For Greylock debit and credit cardholders, there are several tips to keep in mind:
- Set travel alerts for your credit and debit cards. For Greylock debit cards, use the ManageMyCard app, your mobile wallet, or call 866-833-4252 to set your travel alerts.For Greylock credit cards, use the ManageMyCard app, your mobile wallet, or call Greylock’s Contact Center at 413-236-4000 to set your travel alerts.
- If you need to visit an ATM while traveling, Greylock has you covered. The credit union is part of the Co-op ATM network, so members can enjoy surcharge-free access to over 60,000 ATMs nationwide. Visit https://www.greylock.org/atms.html to find one near your vacation destination.
- If you obtained a new debit card, it’s best to try it out before you leave for vacation. Visit one of our ATMs to ensure it works properly before your trip.
- Lastly, it’s a good idea to bring back-up cash in the event that your card becomes lost or stolen. If you find that your debit or credit card has been lost or stolen, please call the numbers below immediately.
- To report a lost or stolen credit card:1-800-558-3424
- To report a lost or stolen debit card: 1-844-665-5271
Keep tabs on your accounts 24/7 with our Online Banking service and Mobile Banking app. For other safety tips, please visit https://www.greylock.org/fraud-prevention.html.