Welcome Landmark Credit Union Members to the Greylock Family!
Please note that the Landmark to Greylock data conversion has been completed. Landmark Credit Union members may now utilize their new Greylock Checking accounts, Greylock VISA Debit Cards and enroll in the Greylock iBanking platform. Greylock VISA Debit Card members please note that, if you haven't done so already, you will need to activate your new cards by calling the activation number on the card. New iBanking users will need to follow the authentication enrollment process to activate access. Access is available right from the Greylock website homepage. Greylock Member Service and Contact Center representatives will be available Monday morning beginning 8:30 a.m. by calling (413) 236-4000 for any issues or concerns. Thank you!
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About Us

Our Mission

The Greylock Insurance Agency serves the insurance needs of small & medium sized businesses and individuals throughout the Northeast. As a trusted insurance provider we are committed to finding the right fit for each customer through our complete line of asset protection products. As a subsidiary of Greylock Federal Credit Union we will add to the value Greylock provides to customers and credit union members.

Our Friendly, Knowledgeable Agents Make The Insurance Process Easy!

Visit any one of our six convenient offices located across Berkshire County, MA to speak with a staff member about your personal or business insurance needs. All of our locations are open Monday through Friday. To reach us after hours or on the weekends, please call (866) 971-1377.

Agency Officers

Jay Marion

CPCU, AINS
VP, Commercial Lines

| (413) 997-6350

Jeffrey Naughton

VP, Employee Benefits Broker

| (413) 749-8062

Lori Goodell

LUTCF, CPIW
VP, Personal Lines

| (413) 236-4812


Dennis Clark

AVP. CUSO Controller
| (413) 236-4806

Marie Paradise

AVP, Employee Benefits Services
| (413) 236-4150

Greylock Insurance Agency

In 2004, Greylock Federal Credit Union, an independent company, wholly owned by its members, purchased a local independent insurance agency, Read Shaw Insurance. Having been in business since 1875, Read Shaw seemed the perfect fit to compliment Greylock’s commitment to Berkshire County. It quickly became clear that a broader footprint was needed in order to provide the “treat everyone better than they expect” level of service that is Greylock’s hallmark.  Expansion to North County was completed through the acquisition of Gallup & Casey Agency in June 2007. Gallup & Casey also had a long local history, having been in business for 27 years. That acquisition expanded Greylock Insurance Agency to Adams, North Adams and Williamstown. To complete county-wide coverage, Greylock opened an insurance location in December 2007, in Great Barrington. 

Through further growth and strategic planning, GIA is proudly the only truly county-wide insurance network in the Berkshires. We now serve an estimated 9,000 personal and commercial customers through 6 offices and 28 insurance professionals. Greylock Insurance Agency has been recognized as a leader in the industry and is highly regarded by their carrier partners, reaching top achievement levels with many and serving as representatives on several of our Agent's Councils.

Staff Directory

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Allendale Office
5 Cheshire Road, Ste. 26
Pittsfield, MA

Shannon Bleau
Insurance Services Specialist
| (413) 997-6357

Heather Broyles
Account Manager
| (413) 997-6352

Michael Delisle
Customer Service Coordinator
| (413) 236-4097

Patricia DeMarsico
Account Manager
| (413) 997-6351

Julie Dieterich, CISR
Assistant Sales Manager
| (413) 236-4829

Dawn Espinola, CISR
Account Manager
| (413) 997-6354

Rebecca Kelly, CISR
Processing & Systems Manager
| (413) 997-6308

Jonathan Lunt
Customer Service Coordinator
| (413) 997-6360

Carol Martin
Customer Service Coordinator
| (413) 997-6356

Amy Porio
Account Manager
| (413) 236-4833

David Robert
Customer Service Coordinator
| (413) 236-4107

Nicole Sage
Account Manager
| (413) 997-6355

West Street Office
150 West Street
Pittsfield, MA

Angela Larese, CISR Elite
Account Manager
| (413) 236-4863

Julie Nichols
Senior Account Manager
Commercial lines
| (413) 236-4818

Jennifer Smith, CISR
Account Manager
| (413) 997-6358

North Adams Office
66 Main Street
North Adams, MA

Jacalyn Bullett
Account Manager
| (413) 749-8051

Charlene Cheesbro
Senior Account Manager
Commercial Lines
| (413) 749-8053

Bernadette Hakkinen
Account Manager
| (413) 997-6353

Williamstown Office
552 Main Street
Williamstown, MA

Kris Frye
Account Manager
| (413) 749-8059

Adams Office
2 Park Street
Adams, MA

Kathy Chenail, CISR
Account Manager
| (413) 749-8058

Great Barrington Office
325 Stockbridge Road
Great Barrington, MA

Jessica Havens
Account Manager
| (413) 429-8309



Taconic Insurance Partners LLC

In 2007, Greylock acquired North County insurance agency, Gallup & Casey.  Through that acquisition, GIA gained a wealth of knowledge and experience with large commercial insurance through previous Gallup & Casey principals, David & Chris Casey. In 2014, in order to capitalize on their relationships with large commercial clients, they formed Taconic Insurance Partners, LLC (TIP), and became exclusive commercial producers for Greylock Insurance Agency.

Christopher J. Casey - CIC, Founding Partner of Taconic Insurance Partners, LLC

Christopher J. Casey

CIC, Founding Partner of Taconic Insurance Partners, LLC
552 Main St, Williamstown, MA 01267
(413) 749-8060
Chris was previously co-owner and manager of a multi-location insurance agency in Northern Berkshire County before selling the agency to Greylock Federal Credit union. He is a licensed insurance professional with 35 years of experience in all phases of large commercial account underwriting, service and risk management.

David C. Casey - Founding Partner of Taconic Insurance Partners, LLC

David C. Casey

Founding Partner of Taconic Insurance Partners, LLC
552 Main St, Williamstown, MA 01267
(413) 749-8050
David was previously co-owner and manager of a multi-location insurance agency in Northern Berkshire County before selling the agency to Greylock Federal Credit Union. David is a licensed insurance professional with 40 years of experience, primarily in the non-profit sector where he assumes all responsibility for insurance programs, including risk management.

David C. Casey - Founding Partner of Taconic Insurance Partners, LLC

David C. Casey

Founding Partner of Taconic Insurance Partners, LLC
552 Main St, Williamstown, MA 01267
(413) 749-8050
David was previously co-owner and manager of a multi-location insurance agency in Northern Berkshire County before selling the agency to Greylock Federal Credit Union. David is a licensed insurance professional with 40 years of experience, primarily in the non-profit sector where he assumes all responsibility for insurance programs, including risk management.

Greylock Insurance Agency is a wholly-owned subsidiary of Greylock Federal Credit Union